Learning path

Microsoft 365 administration

6 labs2.9 hours440 pointsintermediate

Run a tenant: create users and licenses, build groups and teams, manage mail, tidy up and lock things down. Then work out why a shared mailbox will not send.

1. 1

   Manage users and licenses with PowerShellNext

   Use Microsoft Graph PowerShell for the daily work of a Microsoft 365 admin. Add and license a new hire, offboard someone who left, reuse their license, reset a password and delegate admin work.

   beginner30 min

2. 2

   Groups and teams with PowerShell

   Use PowerShell to organize a Microsoft 365 tenant. Create security groups and mailing lists, hand over ownership of Finance, and start private and public Teams.

   intermediate30 min

3. 3

   Shared mailboxes and mail rules with PowerShell

   Use Exchange Online PowerShell to run a shared mailbox, give people access, add an alias, forward mail for someone on leave, and write mail rules that quarantine spam and tag attachments.

   intermediate30 min

4. 4

   Clean up a tenant with PowerShell

   Do the housekeeping a growing company needs. Find who works where, give people the cheapest license that fits, move someone to a plan that costs less when their job changes, keep the all-staff group current and retire a device that is out of support.

   intermediate30 min

5. 5

   Multifactor, Conditional Access and devices with PowerShell

   Protect a Microsoft 365 tenant with PowerShell. Require multifactor sign-in, test a Conditional Access policy in report-only mode before enforcing it, and set device compliance rules for Windows and iPhones.

   advanced40 min

6. 6

   Troubleshoot: sending from the shared Sales mailbox fails

   A salesperson can open the shared Sales mailbox but cannot send mail as it, while a colleague can. Compare the two permission lists, find what is missing, and grant exactly that.

   intermediate15 min