Troubleshoot: a report will not save
An analyst can open and edit last quarter's report but cannot save a new one in the same folder. Find which of owner, group and mode is wrong, and fix it with the least access that works.
Part of the path Linux server foundations (step 3 of 6), next: Debian networking basics
Part of the path Troubleshooting (step 3 of 7), next: Troubleshoot: the server cannot reach anything outside
The report
From Dana Whitfield, analyst
I cannot save new reports in /srv/reports
I can open last quarter's file in /srv/reports and even edit it, but when I save this quarter's summary as a new file I get "Permission denied". I am in the analysts group, so I do not understand why. Eve, the contractor, should still not be able to put files there.
Impact: The quarter-end report is due today.
What you will do
6 tasks1.See the error yourself
Try to do what Dana is doing, as her: create the file /srv/reports/q4-summary.txt.
2.Look at the folder
Permission to create a file depends on the folder it goes in, not on the other files in it.
3.Check what the person is allowed
Check which groups Dana is in, so you know whether the group on the folder is the right one.
4.Make the change
Make the smallest change that lets the analysts create files in the folder.
5.Prove it works for Dana
Create the file as Dana again.
6.Prove Eve is still kept out
Fixing a problem should not open a door.